Dutch Hollow Onboarding #4 Customer Service
Learn the importance of communication, appearances, energy and attitude plus much more.
This module will cover additional information covering basic professionalism as a frontline Technician.
Subjects covered in this module;
- First impressions
- Clients/Partons/Visitors
- Understanding Client Issues
- The advantages/disadvantages of in-person and electronic communication
- How to exceed expectations by using personal appearance, energy, and attitude
This module, like all other onboarding courses, should take about 1 hour of a student's time to complete.
Collect all the onboarding badges to earn your Rock Star Technician certification.
Course Curriculum
Read, watch or listen to all material in the handbook. Passing grade on the exam is 80%.
Available in
days
days
after you enroll
Your Instructor
The Academy of Cleaning Excellence is where Rock Star Custodians find their value through professional certifications.